Small print / rules / regulations
Deposits and payments
Groups Cancellations
Weekend reallocation
It may be possible to transfer a booking to a different weekend, however this may incur a cost and we would need a minimum of 2 months notice.
Refunds
In the event that we are unable to deliver our agreed package, alternatives for the missing service and compensation will be provided or a refund may be possible.
- All payments are done by bank transfer.
- A 50% deposit is taken on booking. Remaining balance taken 2 months prior to trip. Those who want to pay in full at booking are also welcome to do so.
- A deposit of £500 will be taken for each booking (payable up to 1 week before stay) and returned within 48 hours after your stay to cover for any damages to the property.
Groups Cancellations
- Cancellations within 48hrs of initial booking and payment receive a full refund.
- Cancellations after this will lose the 50% deposit.
- Cancellations within 2 months of trip will lose full amount.
Weekend reallocation
It may be possible to transfer a booking to a different weekend, however this may incur a cost and we would need a minimum of 2 months notice.
Refunds
In the event that we are unable to deliver our agreed package, alternatives for the missing service and compensation will be provided or a refund may be possible.